Following completion of University Hospital lobby renovation, SOA was asked to continue with updates to enhance patient and family service areas that flank the lobby. On the north side, registration and check-in services were combined into one centralized location for patient convenience. On the south side of the lobby, the University Pharmacy was relocated and nearly tripled in size to more adequately handle growing customer needs. Additional public restrooms, ATM and a computer area were added near the existing coffee kiosk.